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June 2011
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Why does a New customer get a better deal?

Have you ever wondered about all the “special” deals that the Sat TV people and cable people and cell phone services give to “new customers”?  It has turned into a race to keep swapping accounts with all these suppliers, changing names, addresses, etc.  just so you can be a “new subscriber” all the time.  Loyalty means nothing to most of them.

I just spent 2 hours dealing with DIRECTV, trying to get a better rate for my sat TV. That of course was after the horrible ordeal of just trying to get to a “real person” at AT&T That stupid IVR (Interactive Voice Response).

 

 

 

I must say that Direct TV is not as bad about that (machine operator routing) as

“And Now the Rest of the Story – “Why does a New customer get a better deal?