How do you deal with people that “think” they are always right?

This topic came to me several weeks ago.  I just have not had time to write it up with work and all the distractions associated.   My incident started with finding my seat on one of my flights.  Fortunately it was a short flight so I didn’t have to deal with the “I know I am right” guy too long.

Here are the details: After I had set down in my seat, here comes another passenger and he looks at his ticket and looks at me and says “You’re in my seat” and it was not said in a nice tone.  I must assume he was having a bad day like mine.  All trips back to work are bad days dealing with airlines, mean passengers and

“And Now the Rest of the Story – “How do you deal with people that “think” they are always right?